Senior Technical Support Engineer
Core
Diagnose and resolve technical issues for customers, building a new support practice in network security.
Role type
Senior Technical Support Engineer
Builds
Customer support services and product improvements for network security solutions
Domain
Cybersecurity / Network Security
Deliverable
client delivery
Required skills
Active Directory/GPO, Windows, Linux, PowerShell, Python scripting, network security, problem-solving
Preferred skills
Cybersecurity industry experience, building trusted customer relationships (via careerplan.io/jobs/39-00F-70-373-senior-technical-support-engineer-at-zero-networks)
Technologies
Active Directory, GPO, Windows, Linux, PowerShell, Python
Responsibilities
Diagnose and resolve technical issues, collaborate with cross-functional teams to enhance product functionality, maintain clear communication with customers and team members
Seniority
Senior, hands-on IC
