Account Manager Uk

## About the Company Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. ## About the Team You'll be joining a collaborative, diverse customer success team who are based in New York and across the United States, London & Paris. We're focused on ensuring our customers meet their organizations' strategic goals while also helping us achieve world-class customer satisfaction and net revenue retention. We're a forward-thinking team who cares deeply about our customers' businesses; we are industry experts and consultants. We are the voice, eyes, and ears of our customers at Permutive, and we work hard to spread customer empathy in all internal teams. ## About the Role Permutive is looking for a customer-centric, driven, and experienced Account Manager to cross-sell software solutions across the scope of our products and increase incremental license and subscription revenue. As an Account Manager at Permutive, your overarching responsibility is to retain and expand our largest and most strategic customers. You'll be tasked with establishing and nurturing robust relationships within your designated accounts/territory, facilitating the identification and promotion of intelligent commercial solutions. Your goal is to surpass business/campaign objectives, leading to the generation of new and increased subscription revenue. Central to this role is the ability to effectively communicate value, inspire confidence, and successfully sell the future trajectory of Permutive. You are a collaborator across our organization partnering with customer success, pre-sales, professional services, marketing, and finance. This is a field sales position where some travel is required. You will report to the VP of Customer Success and Account Management. ## What You'll Be Doing - Renew active revenue and expand sales within our accounts while building relationships with main decision makers. - Develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Permutive's solutions to those requirements. - Hold broad expertise or unique knowledge to contribute to the development of our goals and achieve our goals in creative ways. - Promote Permutive's products, maximize brand recognition and mindshare at all levels, and publicize success stories. - Developing real-time documentation within CRM software of customer contact and activity data is required for this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, and firm-future commitments). - Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans. - Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions. - Provide customer feedback to team members for product, systems, and process improvements. - You will need to develop subject matter expertise in selling our products and services. - You sell to and work with the senior-most customer executive and CXO-level decision makers. ## What You'll Need? You'll be perfect for this role if you have: - Extensive experience working closely with customers to identify cross-sell opportunities. - Deep knowledge of SaaS software solutions and processes with the willingness to learn the dynamics of the AdTech market. - Extensive experience exceeding targets and contributing to company overachievement. - Industry understanding and the ability to dive into customer's decision-making processes, goals, and strategies. - Confidence and expertise in presenting, ROI analysis, negotiating, and closing skills at all levels of customer engagement. - Experience holding a complete understanding of the business and technical contexts of accounts. - You are someone who leads by example on accounts and compels others to get on board. - You have experience mentoring others with consultative effectiveness and establishing trust with internal and external customers. ## What We're Offering We take a structured, objective approach to salary-setting, which is based on marketing information, our compensation strategy, and your experience and capability assessed through our interview process. For a typical candidate who meets our requirements, we pay a bas