People & Culture Business Partner – Support Centre
Core
Strategic People & Culture Business Partner supporting Executive and senior leaders in the Support Centre and Distribution Centre to deliver people strategy, build organizational capability, and enable high-performing teams.
Role type
Senior People & Culture Business Partner (Strategic Partner)
Builds
High-performing teams and organizational capability within retail support and distribution operations
Domain
Retail (Premium Fashion & Lifestyle) + Organizational Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic partnering, talent management, succession planning, organizational design, change management, coaching, stakeholder influence, commercial mindset
Preferred skills
AI/digital tools adoption, continuous improvement methodologies, experience with People & Culture Centers of Excellence
Technologies
AI tools, digital collaboration platforms
Responsibilities
Partner with senior leaders to embed people strategy; Lead conversations on talent, succession, and engagement; Drive strategic People and business-wide initiatives; Lead organizational optimisation; Coach leaders to build team capability; Support adoption of AI and digital tools; Balance commercial outcomes with people priorities
Seniority
Senior, hands-on IC with strategic influence
