Industrial National Account Manager
Core
Cultivate and manage strategic relationships with high-value national clients to drive account growth through retention and expansion initiatives.
Role type
Senior National Account Manager (Industrial Packaging)
Builds
Strategic partnerships and revenue growth for national accounts in the transit packaging sector
Domain
Industrial manufacturing / Transit packaging
Required skills
Strategic account planning, relationship management, sales negotiation, cross-functional collaboration, CRM management, sales forecasting, proposal development, customer problem resolution
Preferred skills
PowerBI dashboard interpretation, social media proficiency, manufacturing domain knowledge
Responsibilities
Develop and execute account plans to identify and capture growth opportunities; Lead adoption activities for accounts landed by Business Development; Penetrate multiple levels of customer organizations (executives, buying, logistics); Resolve customer inquiries and complaints to maximize satisfaction; Coordinate local resources for national account fulfillment; Maintain accurate sales records and forecasts in CRM; Collaborate with Operations, Product Management, AR, and Finance teams; Assist in collecting past due balances
Seniority
Senior, hands-on IC