Inside Sales Executive
Core
Proactive national account management for an existing customer base, driving digital adoption of an eCommerce platform and optimizing product mix to reduce customer costs.
Role type
Senior Inside Sales Executive (Account Management & Digital Transformation)
Builds
eCommerce platform adoption, standardized product offerings, and cost-saving solutions for B2B clients
Domain
Manufacturing, Distribution, Wholesale, Industrial, FMCG
Deliverable
Product features (eCommerce adoption) | client delivery
Required skills
Proactive sales cycle management, customer relationship management, commercial negotiation, digital transformation leadership, data analysis, CRM/ERP proficiency
Preferred skills
Industrial/wholesale background, Excel reporting, persuasive communication, change management
Technologies
CRM, ERP, eCommerce platform, Excel
Responsibilities
Run proactive call cycles to track usage and prevent volume loss, migrate customers from offline to online ordering, identify product rationalization and substitution opportunities, prepare quotes within delegated authority, resolve commercial and technical queries, assess customer fit for digital self-service, report adoption barriers to management
Seniority
Mid-Senior, hands-on IC
