EXECUTIVE DIRECTOR, CONFLICT RESOLUTION, & ALTERNATIVE DISPUTE
Core
Lead conflict resolution, alternative dispute resolution (ADR), and employee relations for a 12,000-employee social services agency, overseeing wellness programs and workplace conflict strategies.
Role type
Senior IC administrative director (employee relations & conflict resolution)
Builds
Agency-wide consultation strategies, training programs, and resolution protocols for workplace conflict and employee relations.
Domain
Public sector social services
Deliverable
dashboards & analysis
Required skills
Strategic planning, program assessment, policy development, stakeholder consultation, crisis management, staff supervision, data analysis, cross-organizational collaboration
Preferred skills
Experience in large governmental agencies, knowledge of labor relations and EEO processes
Technologies
None stated
Responsibilities
Direct planning and implementation of conflict resolution and ADR programs; Develop and implement training on workplace conflict and diversity; Assess program effectiveness and recommend policy modifications; Provide operational leadership for employee relations activities; Serve as internal consultant on complex employee relations matters; Oversee assessment and resolution of matters from multiple entry points; Supervise conflict resolution staff and wellness coordinator; Develop statistical reports to evaluate program activity and inform executive decision-making.
Seniority
Senior, hands-on IC
