Desktop Design Engineer
Core
Provide engineering design level support, troubleshooting, and administration for physical, portable, and virtual Microsoft Windows desktops and related enterprise systems.
Role type
Senior IC Desktop Design Engineer (via careerplan.io/jobs/3743990015911036-desktop-design-engineer-at-city-of-new-york)
Builds
Stable, secure, and efficient Windows desktop environments for city agencies
Domain
Public sector IT / Windows Desktop Administration
Required skills
Windows Desktop Administration, SCCM, Workspace One, Nerdio Management Plane, Azure Windows Virtual Desktop, Root Cause Analysis, Patch Management, Hardware Evaluation, Application Lifecycle Management, VoIP/Telecommunications Support
Preferred skills
None stated
Technologies
Microsoft Windows, SCCM, Workspace One, Nerdio, Azure, Office 365
Responsibilities
Evaluate new enterprise hardware and software; test computer systems and peripherals; provide tier three escalation support; maintain Client Management Systems (SCCM, Workspace One, Nerdio); manage and troubleshoot physical, portable, and virtual Windows hosts; perform proactive monitoring and security updates; document problem resolution and provide Root Cause Analysis; research and implement improvements to the desktop environment.
Seniority
Senior, hands-on IC