Conseiller Expert Automobile Télématique / ADAS / Multiplexage (H/F) - CDD
Core
Provide advanced technical support to dealer networks for complex automotive diagnostics and repairs, specializing in telematics, ADAS, and multiplexing systems.
Role type
Senior IC automotive technical expert (telematics/ADAS/multiplexing)
Builds
Diagnostic solutions, repair procedures, and technical documentation for automotive after-sales networks
Domain
Automotive after-sales / Advanced driver assistance systems (ADAS) / Telematics
Required skills
Complex automotive diagnostics, Telematics systems, ADAS systems, Multiplexing systems, Manufacturer diagnostic tools (Diagbox, wiTECH), Electrical schematic interpretation, Root cause analysis (5 Why, Ishikawa), Technical training delivery, Technical documentation
Preferred skills
Experience in dealer networks or OEMs, Technical writing, English fluency
Technologies
Diagbox, wiTECH
Responsibilities
Serve as primary contact for Level 2 technical escalations, Diagnose complex vehicle faults using manufacturer tools, Collaborate with engineering and quality teams to validate root causes, Analyze case trends to identify systemic issues, Create and deliver technical training and documentation, Monitor KPIs related to resolution time and customer satisfaction
Seniority
Senior, hands-on IC