Especialista Técnico Automóvel
Core
Senior automotive diagnostic specialist supporting dealers and repair shops with complex vehicle issues to reduce downtime and ensure first-time fix rates.
Role type
Senior IC automotive diagnostic specialist
Builds
Production vehicle repairs and software update resolutions for automotive OEMs
Domain
Automotive industry + electrical/electronic diagnostics
Deliverable
physical/clinical work
Required skills
Complex electrical/electronic fault diagnosis, OEM diagnostic tool usage, wiring diagram interpretation, root cause analysis, guided diagnostics, flashing procedures, Portuguese (professional), English (professional)
Preferred skills
Field support experience, multi-brand exposure, OEM/importer technical support experience
Technologies
CAN, LIN, FlexRay, OTA update systems
Responsibilities
Serve as escalation point for unresolved technical repair requests, provide remote technical guidance using OEM best practices, communicate directly with technicians to gather symptoms and DTCs, perform initial triage and document cases for resolution or escalation, support OTA update troubleshooting and basic software issue resolution, register case notes and knowledge artifacts, collaborate with cross-functional teams on recurring issues and process improvements.
Seniority
Senior, hands-on IC