Automotive Technical Specialist
Core
Analyzing root causes of complex diagnostic repair cases and designing lasting solutions for vehicle systems.
Role type
Senior automotive technical specialist (diagnostic engineer)
Builds
High-quality diagnostic and repair service for retailers and customers
Domain
Automotive repair and diagnostics
Deliverable
physical/clinical work
Required skills
Master Technician certification, electrical diagnosis, complex vehicle system investigation, remote diagnostics, root cause analysis
Preferred skills
high voltage/EV experience
Technologies
cutting-edge diagnostic tools
Responsibilities
Answering support requests and delivering diagnostic/repair service, monitoring repair success and reporting gaps, reviewing processes to increase quality, coaching retailer staff on technical deviations, building relationships with retailers and customers
Seniority
Senior, hands-on IC
