Connected Services Trainer
Core
Field coach and strategic advisor for automotive dealerships, driving connected services sales, activation, and customer support performance through hands-on coaching and data-driven insights.
Role type
Senior IC field coach (automotive connected services)
Builds
Connected vehicle services adoption and sales processes within dealership networks
Domain
Automotive retail / Connected vehicle services
Deliverable
product features
Required skills
coaching and training, sales enablement, data analysis, CRM proficiency, relationship building, travel management
Preferred skills
automotive industry experience, connected services knowledge, consulting background
Technologies
Dealer Rewards Portal, CRM systems
Responsibilities
Deliver coaching sessions on connected services sales and activation, analyze dealership performance metrics to identify growth opportunities, conduct in-person and virtual dealership visits, develop customized action plans to address performance gaps, lead monthly performance reviews with client teams, collaborate with program teams to align dealership goals with organizational objectives
Seniority
Senior, hands-on IC