Dealer Success Manager - Memphis, TN
Core
Strategic consultant and customer-centric partner to auto dealers, anchoring efforts within the Capital One Sales Process to expand footprint and support sales objectives.
Role type
Senior IC Dealer Success Manager (Strategic Consultant)
Builds
Navigator Platform subscriber adoption and retention for auto dealers
Domain
Automotive retail / Financial services technology
Deliverable
product features
Required skills
Process management, Relationship management, Sales enablement, ROI analysis, Product troubleshooting, In-market relationship building
Preferred skills
Bachelors Degree, Advanced process optimization, Complex stakeholder negotiation
Technologies
Navigator Platform
Responsibilities
Collaborate with Area Sales Managers and POD teams to execute cohesive market strategies; Own the customer adoption and retention lifecycle for Navigator Platform; Provide subject matter expertise on processes and platform troubleshooting; Conduct frequent in-market visits to dealerships for enablement and relationship building.
Seniority
Senior, hands-on IC