Connected Services Trainer
Core
Deliver targeted coaching and consulting to dealerships to empower staff in selling, activating, and supporting connected vehicle services.
Role type
Field Coach / Sales Trainer
Builds
Dealer performance in connected services sales and activation
Domain
Automotive / Connected Services
Deliverable
client delivery
Required skills
coaching, consulting, sales training, performance management, KPI tracking, process development, stakeholder alignment
Preferred skills
knowledge of connected vehicle technology, experience with Dealer Rewards Portal
Technologies
Dealer Rewards Portal
Responsibilities
Deliver coaching sessions on connected services sales and activation; Host monthly performance reviews with client Zone Teams; Conduct in-person and virtual visits to monitor dealer performance; Track dealer KPIs for trial activations and subscription take rates; Develop action plans to address performance gaps; Collaborate with client field representatives to align regional strategies.
Seniority
Individual Contributor, mid-level