Connected Services Trainer
Core
Deliver targeted training and consultative support to top-performing automotive dealerships to drive adoption and sales of connected vehicle services (BlueCruise, Connectivity Package, Security Package, OTP options).
Role type
Field Trainer (Connected Services)
Builds
Dealer enablement programs for connected vehicle technology adoption
Domain
Automotive / Connected Vehicle Technology
Deliverable
product features
Required skills
Connected vehicle technology knowledge, training delivery, consultative selling, data analysis, CRM proficiency, travel adaptability
Preferred skills
Automotive industry experience, experience with connected services portfolio
Technologies
Dealer Enablement Platform, CRM systems
Responsibilities
Deliver training sessions on connected services and OTP offerings to dealership teams, conduct in-person and virtual dealership visits for coaching, analyze dealer performance data to identify gaps, track progress against activation and sales targets, develop action plans for underperforming dealers, gather feedback to improve training materials.
Seniority
Mid-level, hands-on IC