Patient Reactivation & Lead Specialist
Core
Reconnects lapsed patients and engages warm leads via high-volume outbound calling to secure commitments for Initial Clinical Evaluations and Comprehensive Re-examinations.
Role type
Outbound Patient Reactivation & Appointment Setting Specialist
Builds
Clinic patient volume and scheduled clinical evaluations
Domain
Healthcare / Chiropractic
Required skills
high-volume outbound calling, objection handling, consultative discovery, CRM/EHR proficiency, HIPAA compliance, quota ownership
Preferred skills
elective healthcare scheduling experience, structured sales frameworks, driving appointment show rates
Responsibilities
Execute high-volume outbound calling campaigns, navigate patient hesitations and objections, conduct consultative discovery to identify pain points, schedule initial consultations and re-evaluations, route billing disputes to support teams, log touchpoints in CRM/EHR systems, meet daily dialing and booking quotas
Seniority
Mid-level, performance-driven IC