Patient Engagement Associate
Core
Telephonic outreach to prospective members (parents, families, caregivers) to enroll them in Imagine Pediatrics' app-based technology and schedule enrollment visits.
Role type
Patient Engagement Associate
Builds
Enrollment of families into a virtual pediatric care platform
Domain
Healthcare / Pediatrics
Deliverable
client delivery
Required skills
Telephonic outreach, engagement strategies, objection handling, dashboard reporting, meeting monthly targets
Responsibilities
Contact families to walk them through app download and enrollment visit scheduling; Communicate services and overcome objections; Represent the organization to families of medically complex children; Support telephonic outreach to non-engaged and engaged patients; Prioritize outreach using reporting and dashboards; Meet or exceed engagement monthly targets