Deputy Director, Exam Development Group
Core
Lead the development, administration, and analysis of civil service examinations for NYC government agencies to ensure fair and effective hiring and promotion processes.
Role type
Senior IC tests and measurement specialist (exam development)
Builds
Validated employment and promotion examinations for City agencies
Domain
Public sector human resources + psychometrics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery
Required skills
psychometric test design, statistical analysis, job analysis, stakeholder liaison, project management, data interpretation, policy implementation, staff supervision, operational metrics definition
Preferred skills
experience in personnel selection testing, quantitative and qualitative data analysis, operational improvement assessment
Technologies
statistical software, job analysis questionnaires, project documentation tools
Responsibilities
Supervise direct reports and manage the exam development process; Provide guidance and support to increase efficiency and implement policy changes; Ensure consistent communication across the team; Lead projects by completing documentation and meeting milestones; Serve as a liaison for recruitment and onboarding; Conduct field observations and interviews to identify essential job functions; Oversee the creation and administration of examinations for employment and promotion; Proofread and approve Notices of Examination; Define success metrics and monitor change progress; Analyze unit operations to identify improvement opportunities