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INSTALLATION AND PLANNING OPERATIONS LEAD

New York City, NY, us💼 Full-time🗓 2026-07-15 → 2026-07-31

Core

Overseeing and coordinating enterprise support operations for agency infrastructure, enterprise printing, systems access, installation planning, and distributed technology environments for NYC Human Resources Administration (HRA) and Department of Homeless Services (DHS).

Role type

Senior IT Project Specialist (Installation and Planning Operations Lead)

Builds

Agency infrastructure, enterprise printing services, workstation deployments, connectivity services, and technology implementations across NYC.

Domain

Public sector government IT / Infrastructure & Operations

Deliverable

infrastructure

Required skills

Infrastructure installation planning, enterprise printing support, DNS administration, server monitoring, hardware lifecycle management, network coordination, vendor management, floorplan review, structured cabling coordination, site readiness planning

Preferred skills

None stated

Technologies

WMS, DNS servers, ATS devices, NYS-ITSM

Responsibilities

Coordinate daily activities of the WMS Installations Team; Provide leadership for agency infrastructure installations and workstation deployments; Administer WMS DNS infrastructure; Monitor server integrity and coordinate DNS updates; Coordinate installation, relocation, repair, and lifecycle management of hardware; Coordinate agency-wide infrastructure planning for relocations and new site buildouts.

Seniority

Senior, hands-on IC with leadership responsibilities

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