Sales Manager
Core
Drive short-term group business revenue for a hotel/casino property by managing the sales cycle from inquiry to event execution, focusing on meetings, banquets, and transient business.
Role type
Group Sales Manager (Hospitality)
Builds
Short-term group meetings, banquets, and transient room blocks for hotel/casino properties
Domain
Hospitality / Gaming / Event Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Contract negotiation, upselling, event management, SWOT analysis, lead response, site visit planning, revenue analysis, vendor coordination, banquet function management, sales funnel management, service recovery
Preferred skills
Hotel background, Microsoft Office proficiency, LMS/Delphi/Salesforce knowledge, travel readiness
Technologies
Salesforce, Delphi, CVENT, Microsoft Office (Teams, Outlook, Word, Excel), LMS
Responsibilities
Conduct sales calls and solicit corporate accounts, negotiate hotel contracts with travel professionals, prepare and manage banquet event orders (BEO), coordinate group room blocks and pickup reports, represent the property at industry events and board meetings, analyze rooms-to-space ratios for revenue maximization, manage service recovery and guest feedback
Seniority
Mid-level, hands-on IC