Dealer Operations Specialist
Core
Partner with 30-40 dealerships to enhance fixed operations profitability, customer retention, and efficiency through data-driven consulting and training.
Role type
Senior territory-based dealer operations consultant
Builds
Dealer fixed operations performance, parts inventory optimization, and customer experience improvements
Domain
Automotive aftermarket / Dealer operations
Deliverable
client delivery
Required skills
Data analysis, presentation skills, customer relationship management, problem-solving, teaching/training, strategic planning, remote communication, Microsoft Office proficiency
Preferred skills
Consumer mindset, creative problem resolution, analytical thinking, technology savviness
Responsibilities
Build relationships with dealers and regional teams; evaluate service customer experience using data; analyze marketing and merchandising plans; consult on fixed operations growth and OEM Parts program; prepare data-driven presentations for dealer management
Seniority
Senior, hands-on IC
