Automotive Mobile Service & Performance Coach
Core
Field-based coach and consultant helping automotive dealerships launch and optimize mobile service operations to drive profitability and customer satisfaction.
Role type
Senior IC automotive service operations coach and business consultant
Builds
Mobile service programs and operational improvements for dealership service departments
Domain
Automotive industry, service operations, fixed operations, aftersales
Required skills
coaching, training, presentation, communication, influencing, relationship building, analytical skills, organizational skills, problem-solving, Microsoft Office proficiency
Preferred skills
dealership fixed operations experience, service operations knowledge, parts management, service sales strategies, dealership management systems (DMS) familiarity
Responsibilities
Partner with dealership leadership to improve performance and profitability; Analyze KPIs and identify revenue growth opportunities; Support mobile service launches and program development; Deliver classroom, virtual, and on-site training programs; Coach service leaders, advisors, and technicians on operations and customer experience; Implement operational improvements and performance standards.
Seniority
Mid-level, hands-on IC with travel
