Express Service Plus Consultant
Core
Consultant for the Advanced Express Service Plus Program, providing assessment, installation, and sustainment consultations to automotive dealerships to improve service operations and sales.
Role type
Senior IC operations consultant (automotive aftermarket)
Builds
Improved service and sales processes, staff training programs, and operational efficiency metrics for dealerships
Domain
Automotive aftermarket / retail service
Required skills
Operational assessment, process improvement, staff training, data analysis, financial analysis, sales system implementation, metric establishment, relationship management, travel management
Preferred skills
Retail tire store management experience, OEM dealer contact experience
Technologies
Microsoft Word, PowerPoint, Internet Explorer, Excel, Windows environment
Responsibilities
Conduct dealership staff training, provide in-person follow-up support, implement best practice processes, analyze dealer financials and operational data, establish improvement action plans, influence key dealer personnel, submit field detail and expense reports
Seniority
Senior, hands-on IC
