Customer Success Account Manager - Enterprise customers
Core
Nurture, establish, and expand relationships with key C-level customer stakeholders to align quality solution planning, delivery execution, and governance.
Role type
Enterprise Customer Success Account Manager
Builds
Customer relationships and solution delivery execution
Domain
Enterprise customer success and solution delivery
Deliverable
client delivery
Required skills
Customer relationship management, C-level stakeholder engagement, solution planning, delivery execution, governance, practice management, customer-facing consulting, portfolio management
Preferred skills
ITIL Foundation certification, Project Management Institute (PMI) certification, Prosci Change Management certification
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