Account Manager
Core
Own and grow revenue across existing B2B SaaS customers through retention, upsell, and cross-sell to drive net revenue retention (NRR) and long-term customer value.
Role type
Strategic Account Manager (B2B SaaS)
Builds
Revenue growth and customer expansion for a defined portfolio of LeadIQ customers
Domain
B2B SaaS / RevTech
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
B2B SaaS account management, go-to-market strategy, stakeholder mapping, usage signal analysis, quota attainment, strategic account planning
Preferred skills
Experience with partner channels, modern sales development workflows, discovery techniques
Technologies
LeadIQ platform
Responsibilities
Manage renewals end-to-end ensuring proactive customer experience, identify expansion opportunities across new teams and use cases, build and execute strategic account plans aligning with customer GTM priorities, work with partner channels to source and close expansion opportunities, drive NRR through renewal and upsell closure
Seniority
Mid-to-Senior, hands-on IC