Job
Core
Senior sales leader responsible for the full client lifecycle (acquisition, activation, retention, reactivation) and leading a multi-lingual sales team for retail and partner business across the UK, EU, and LATAM.
Role type
Senior IC Head of Retail Relationships (Sales Leadership)
Builds
Retail client base, partner networks (IB, affiliate, White Label), and sustainable revenue growth.
Domain
Financial Services / Forex / CFDs / Spread Betting
Required skills
Sales leadership, team management, client lifecycle management, partnership management, regulatory compliance, KPI setting, CRM utilization, financial forecasting, stakeholder management, negotiation, budget management.
Preferred skills
LATAM market experience, IB/affiliate network management, multi-jurisdictional sales experience, additional European languages.
Technologies
MetaTrader 4/5, CRM, telephony, BI tools
Responsibilities
Lead and develop a high-performing, multi-lingual sales team; Drive FTD, net deposit, revenue and active-client growth; Develop and manage IB, affiliate and White Label partnerships; Establish and monitor KPIs covering leads, conversion, FTDs, net deposits, revenue, trading activity, retention, reactivation and client activity; Ensure sales activity complies with applicable FCA, CySEC/MiFID II, ESMA and international regulatory requirements.
Seniority
Senior, hands-on IC