Administration Extraordinaire
Core
Administrative support for a fast-paced pest management company, handling high-volume inbound calls, scheduling, client retention, and data entry for technicians servicing South East Queensland.
Role type
Senior Administrative Assistant / Customer Service Coordinator
Builds
Operational efficiency for a team of 25 technicians delivering 300+ weekly pest control jobs
Domain
Pest Management / Property Services
Deliverable
dashboards & analysis
Required skills
High-volume phone handling, scheduling system management, data entry, outbound sales, email management, Microsoft Office Suite, typing speed 60 wpm, organizational skills, time management, written and verbal communication
Preferred skills
Driver's license with own transport, experience in busy office environments, adaptability, proactive attitude
Technologies
Microsoft Office Suite (Word, Excel, Outlook), Scheduling System
Responsibilities
Answering 50+ inbound calls daily, scheduling client bookings, confirming appointments via phone/text/email, providing administrative support to technicians, outbound sales and client retention, managing email inbox, collaborating on office efficiency
Seniority
Mid-level, hands-on IC