Customer Service Administrator
Core
Provide administrative and customer support for property compliance operations, coordinating health and safety inspections for tenants and landlords.
Role type
Customer Service Administrator (Administrative Support)
Builds
Property compliance inspection schedules and tenant communication workflows
Domain
Property management / Real estate compliance
Required skills
Call handling, Appointment scheduling, Record keeping, Multitasking, Time management, Data accuracy
Preferred skills
UK rental property regulations knowledge, Online booking systems familiarity
Technologies
Online booking platforms, Administrative tools
Responsibilities
Make outbound calls to coordinate property health and safety inspections, Handle inbound calls regarding inspections and scheduling, Coordinate appointments between tenants and service providers, Maintain accurate records of interactions and bookings, Follow up on missed appointments, Manage tenant communications on compliance procedures
Seniority
Entry-level to Mid-level, Independent worker