Customer Service Administrator
Core
Provide administrative and customer support for property compliance operations, coordinating health and safety inspections for tenants and landlords.
Role type
Customer Service Administrator
Builds
Property compliance inspection schedules and tenant communication
Domain
Property management / Health and safety compliance
Required skills
Customer service, Call handling, Appointment scheduling, Virtual assistance, Administrative support, English communication, Numerical skills, Typing, Attention to detail, Organization
Preferred skills
UK rental property regulations knowledge, Online booking systems familiarity
Responsibilities
Make outbound calls to coordinate property inspections, Handle inbound calls regarding inspections and scheduling, Coordinate inspection appointments between stakeholders, Maintain accurate customer records, Follow up on missed appointments, Book inspection jobs via phone and online platforms
Seniority
Entry-level / Mid-level