Enterprise Account Manager
Core
Trusted partner driving adoption, expansion, and long-term success for multi-brand, multi-region enterprise accounts in the Home Services space.
Role type
Senior Enterprise Account Manager
Builds
Enterprise customer relationships and scalable account management motion for construction-tech platform
Domain
Construction technology / PropTech
Deliverable
client delivery
Required skills
Enterprise account management, executive relationship building, strategic account planning, upsell/cross-sell execution, ROI analysis, QBR leadership, forecasting, product feedback synthesis
Preferred skills
Construction-tech or PropTech background, familiarity with home-services contractors, experience in fast-scaling startups
Technologies
PermitFlow platform
Responsibilities
Own strategic relationships and a $5m+ book of business; Partner with CEO and VP of Sales to build scalable account management processes; Lead customer success and expansion efforts across multiple divisions; Develop and execute account plans to drive adoption and renewals; Identify upsell and cross-sell opportunities; Lead QBRs and executive reviews showcasing ROI; Forecast renewals and maintain account health metrics; Provide structured customer feedback to Product and GTM teams
Seniority
Senior, hands-on IC
