Key Account Lead
Core
Promoting, building, and maintaining strong relationships with key partners to drive account growth and profitability.
Role type
Key Account Lead
Builds
Strategic partnerships and account growth
Domain
Fintech, telecom, financial services
Deliverable
client delivery
Required skills
customer retention, account growth, strategic planning, data analysis, problem-solving, negotiation, communication
Preferred skills
Advanced Excel, Google tools
Responsibilities
Develop trust relationships with major clients, acquire understanding of customer needs, expand relationships by proposing solutions, serve as communication link between customers and internal teams, resolve customer issues and complaints, prepare regular progress reports and forecasts