Sales Associate
Core
Inbound sales role converting warm leads from trade businesses into long-term partnerships for Checkatrade.
Role type
Inbound Sales Associate
Builds
New member partnerships for Checkatrade's trade platform
Domain
Home improvement services / Trade platform
Deliverable
client delivery
Required skills
Inbound sales experience, direct sales or account management, hitting sales targets, handling objections, Salesforce proficiency, written and verbal communication
Preferred skills
Resilience, proactive mindset, market curiosity
Responsibilities
Responding to inbound leads by phone and email, understanding customer needs, explaining Checkatrade value, managing the full sales cycle, updating Salesforce pipeline, sharing customer insights, onboarding new members
Seniority
Individual Contributor
Rewrite
## About the role
As our next Sales Associate, you'll be on the front line of our growth. You'll engage with trade businesses who are already interested in joining Checkatrade, build rapport fast, and turn conversations into long-term partnerships. This isn't cold calling - it's about converting warm leads into real impact.
Forget long lists, here's what you'll actually spend your time on:
- Responding quickly to inbound leads by phone and email. No delays, no missed opportunities.
- Understanding what customers need and showing how Checkatrade can help their business grow.
- Explaining the value of Checkatrade clearly and handling objections with confidence.
- Managing the full sales cycle, from first conversation through to closing the deal.
- Keeping your activity and pipeline up to date in Salesforce.
- Sharing insights from customer conversations to help spot trends, opportunities and competitor activity.
- Working with internal teams to make sure new members get off to a smooth start.
## Requirements
It's not about ticking every box. It's about turning up curious, ready to crack on. You'll do well here if you bring:
- Experience in inbound sales, direct sales or account management.
- A track record of consistently hitting sales targets.
- Resilience and determination in a fast-moving sales environment.
- Confidence handling objections and moving deals forward.
- Strong written and verbal communication that builds trust quickly.
- A proactive, curious mindset and interest in how markets move.
- Experience using Salesforce or a similar CRM tool.
## What we offer
We believe great work deserves great rewards. Here's just a taste:
- Competitive salary + commission
- Health, well-being and learning support
- Gym membership, Smart Tech Scheme and Cycle Scheme
- Birthday/Special day leave
- Buy & sell holiday scheme
- 1 week's paid charity leave and much more!
## How we'll get to know each other
- Screening call with one of our Talent Acquisition Partners
- 1st stage interview with our Head of Sales SME and Associate Manager, Inbound
- 2nd stage interview with our Head of Sales SME and our Sales Operations Manager
- 3rd stage interview with our VP of Sales
If this sounds like the place where you can do your best work, we'd love to hear from you, even if you don't tick every box
Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form
## About the company
We're Checkatrade – the UK's leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We're growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you'll fit right in.
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