Account Manager, Enterprise, Amsterdam
Core
Manage enterprise client relationships to drive growth, adoption, and value realization for Flexport's global trade platform.
Role type
Senior Enterprise Account Manager
Builds
Global trade logistics platform serving Fortune 500s and emerging brands
Domain
Global supply chain and logistics
Deliverable
client delivery
Required skills
supply chain operations expertise, consultative selling, account health monitoring, financial health tracking, onboarding leadership, global stakeholder management, strategic planning, data analysis, process improvement
Preferred skills
logistics/freight forwarding background, cross-selling experience, mentorship capabilities
Technologies
Salesforce
Responsibilities
Cultivate relationships with key client executives; monitor account health and financials; identify upsell/cross-sell/renewal opportunities; lead client onboarding and SOP creation; scope implementation timelines; work globally with counterparts; monitor metrics and resolve escalations; prepare quarterly strategy reviews; drive product adoption; refine success criteria; coach fellow Account Managers
Seniority
Mid-Senior, hands-on IC