Customer Success Manager (Upstream)
Core
Drive strategic customer relationships for upstream oil & gas accounts, ensuring adoption and retention of S&P Global Energy solutions while acting as a primary customer advocate.
Role type
Senior Customer Success Manager (Upstream)
Builds
Customer success programs, onboarding, training, and strategic account growth initiatives
Domain
Upstream oil & gas / Energy intelligence
Required skills
Upstream oil & gas industry experience, relationship management, training delivery, strategic account growth, data visualization (Power BI/Tableau/Qlik), advanced Microsoft Office, analytical problem-solving, change management
Preferred skills
API integrations, cloud platforms (AWS/Azure/GCP), machine learning applications, AI technologies, CRM platforms
Technologies
Power BI, Tableau, Qlik, AWS, Azure, Google Cloud, Machine Learning, AI, CRM platforms
