מנהל/ת הצלחת לקוח
Core
Managing and leading B2B customer success processes, onboarding, and retention for a real estate tech platform.
Role type
B2B Customer Success Manager (via careerplan.io/jobs/33-00F-10-37A-at-madlan)
Builds
Real estate data platform with AI tools
Domain
Real Estate Technology
Deliverable
client delivery
Required skills
B2B customer management, onboarding, technical support, retention management, stakeholder communication
Preferred skills
AI/ML systems experience, real estate industry knowledge
Technologies
AI tools, real estate data platforms
Responsibilities
Lead B2B customer relationships, manage end-to-end onboarding and training, provide daily technical support, execute retention and churn prevention processes, act as bridge between customers and internal product/development teams