Director – Service Management
Core
Drive managed services (MS) pursuits and contracts for the Communications industry, supporting regional sales teams and overseeing commercial contract management to grow the business.
Role type
Senior IC Director of Managed Services
Builds
Managed services solutions and contracts for Communications clients
Domain
Communications / Managed Services / Outsourcing
Required skills
Managed services & outsourcing sales, BSS contract management, matrix management, executive stakeholder management, complex project leadership, multi-domain initiative driving, P&L management, organizational development
Preferred skills
Experience in Telco, Cable, Media markets, building internal support structures, replicating skills across regions
Technologies
Microsoft Office
Responsibilities
Identify MS opportunities, participate in sales qualification, execute go-to-market plans, drive standardized solution/service design, manage MS contracts and performance, implement engagement models, build operational P&L capability, support organizational development, input into business strategy
Seniority
Director, strategic leadership & execution