Account Manager
Core
Drive revenue retention and growth by fostering long-term partnerships, conducting Quarterly Business Reviews, and acting as the primary point of contact for assigned accounts.
Role type
Senior Account Manager (SaaS)
Builds
Customer relationships and revenue growth for assigned accounts
Domain
SaaS / Customer Engagement
Deliverable
client delivery
Required skills
Account management, cross-selling, upselling, contract negotiation, stakeholder management, conflict resolution, strategic planning, data analysis, time zone management
Preferred skills
SaaS customer management background, data background
Technologies
HubSpot
Responsibilities
Serve as primary point of contact for assigned accounts, conduct Quarterly Business Reviews, identify and pitch cross-sell/upsell opportunities, negotiate contracts, track account metrics in HubSpot, resolve client conflicts, act as the voice of the customer.
Seniority
Senior, hands-on IC