Public Sector Process Manager
Core
Owns moderately complex operational processes in sales and finance, collaborating with stakeholders to improve efficiency and maintain accurate documentation.
Role type
Process Manager (Sales Operations)
Builds
Operational workflows for configuration, quoting, deal coordination, bid management, margin analysis, revenue recognition, and invoicing.
Domain
Public Sector / Sales Operations
Required skills
Accounting, Auditing, Data Analysis, Finance, Key Performance Indicators (KPIs), Process Improvement, Project Management, SAP Applications, Workflow Management
Preferred skills
Certified Sales Operations Professional (CSOP), Lean Six Sigma, Change Management, Automation
Technologies
SAP Applications
Responsibilities
Own moderately complex operational processes; Collaborate with cross-functional teams and external partners; Maintain and update standard operating procedures (SOPs); Implement quality control measures and conduct audits; Generate comprehensive reports on process performance; Provide recommendations for process enhancements and automation; Resolve moderately complex operational issues and escalations; Evaluate technology solutions to support digital transformation.
Seniority
Mid-level, hands-on IC
