Key Account Manager B2B till expansivt bolag
Core
Strategically develop and manage a portfolio of 6–8 strategic B2B customers in the loyalty services market to drive growth and profitability.
Role type
Senior Key Account Manager (B2B)
Builds
Loyalty solutions and services for enterprise clients
Domain
B2B Sales / Loyalty Services
Required skills
Strategic account management, B2B sales, cross-functional leadership, C-level stakeholder management, contract negotiation, budget and P&L ownership, upselling and cross-selling, CRM proficiency, KPI tracking
Preferred skills
Value-based selling frameworks (e.g., Franklin Covey, SPIN), business administration or sales education
Technologies
CRM systems
Responsibilities
Develop and execute strategic customer plans to meet sales and growth targets; Lead onboarding and program setup with Sales, Customer Success, and IT; Drive opportunities for upselling and cross-selling; Act as primary contact for business-related issues; Conduct regular business reviews and follow up on KPIs; Manage contract negotiations, renewals, and pricing discussions.
Seniority
Senior, hands-on IC