Job
Core
Support the sales organization by turning data into actionable insights, optimizing sales performance, and ensuring smooth coordination across teams.
Role type
Sales Operations Specialist
Builds
Sales performance optimization, commercial initiatives, and business intelligence reports
Domain
SaaS / Telco / B2B technology
Deliverable
dashboards & analysis
Required skills
Data analysis, CRM proficiency, sales planning, territory analysis, sales forecasting, process compliance, KPI tracking
Preferred skills
Commercial acumen, matrix environment collaboration, incentive design
Technologies
CRM tools, MS Office, Google Workspace
Responsibilities
Organize and analyze data to generate customer insights and improve sales force productivity; Support the sales team with planning and operational activities aligned with overall business objectives; Monitor strategic projects, track progress, and ensure deadlines are met; Coordinate with Marketing, Product, and Support teams to align on commercial initiatives; Gather, analyze, and summarize data for business intelligence reports and KPI dashboards; Support attainment planning through effective goal setting, sales incentive design, and territory analysis; Monitor key sales and business performance indicators and trends to support strategic and tactical decision-making; Coordinate sales forecasting and ensure the accuracy of sales forecasts; Ensure sales process adoption and compliance, while identifying opportunities to improve sales processes and systems.
Seniority
Mid-level, hands-on IC
