Strategic Account Manager
Core
Lead a portfolio of high-value enterprise customers across Australia and New Zealand, driving retention, expansion, and strategic partnerships.
Role type
Senior Strategic Account Manager
Builds
Long-term account strategies, executive relationships, and commercial growth plans for enterprise clients.
Domain
Legal technology, tax and accounting technology, governance, risk and compliance solutions, enterprise software.
Required skills
Executive presence, business acumen, strategic thinking, consultative engagement, negotiation, commercial planning, stakeholder management, revenue growth strategies.
Preferred skills
Experience in SaaS, information services, legal technology, tax and accounting technology, governance, risk and compliance solutions, enterprise software.
Responsibilities
Serve as senior relationship owner for strategic enterprise accounts; Build trusted advisor relationships with C-suite executives; Develop multi-year account strategies; Drive net revenue retention through renewals and expansion; Ensure customers achieve measurable business outcomes; Represent the organization as a strategic partner; Partner with Sales, Product, and Support teams to execute account plans.
Seniority
Senior, hands-on IC