Account Executive, High Velocity
Core
Account Executive responsible for owning inbound leads, generating pipeline, and closing complex B2B SaaS deals for SMBs (5-249 employees) using an AI-powered customer support platform.
Role type
Senior Account Executive (early-stage GTM)
Builds
Unified customer interaction platform for B2B companies
Domain
B2B SaaS / Customer Support / AI
Deliverable
production ML models | product features | client delivery
Required skills
complex B2B SaaS sales, integration-heavy solutions, early-stage GTM experience, discovery calls, product demos, contract negotiation, ICP definition, pricing strategy, segmentation
Preferred skills
technical background, product-shaping mindset, hands-on full-cycle sales
Technologies
Plain platform
Responsibilities
Own deals from end-to-end including pain point analysis and contract negotiation; collaborate with Demand Gen to close pipeline; iterate sales fundamentals like ICP and conversion ratios; provide customer voice to product decisions; assist with customer onboarding and expansion
Seniority
Senior, hands-on IC