Account Director
Core
Trusted adviser and primary point of contact for strategic key accounts, shaping account plans and delivering sustainable growth, retention, and customer outcomes.
Role type
Senior Account Director (Enterprise & Government)
Builds
Strategic account plans, trusted executive relationships, and coordinated outcomes with internal teams and vendors.
Domain
Telecommunications (B2B Enterprise & Government)
Deliverable
product features
Required skills
Strategic account management, commercial strategy development, revenue and growth target ownership, stakeholder management, pipeline forecasting, cross-functional team leadership
Preferred skills
Experience with SD-WAN, NBN, and SASE solutions, resilience in fast-paced environments
Responsibilities
Build and maintain trusted relationships with strategic key accounts; Create and execute structured account and territory plans; Identify and progress upsell, cross-sell, and expansion opportunities; Manage pipeline visibility and forecasting in Salesforce; Bring internal teams, customer stakeholders, and key vendors together to deliver coordinated outcomes; Own account performance and deliver against revenue, growth, and retention targets.
Seniority
Senior, hands-on IC