Travel Specialist
Core
Curate and sell bespoke luxury itineraries and immersive journeys for travel agents and direct clients, managing the entire client relationship from enquiry to on-ground experience.
Role type
Senior Travel Specialist (Outbound Sales & Client Relations)
Builds
Bespoke luxury travel itineraries and immersive experiences for high-value clients
Domain
Luxury Travel & Hospitality
Deliverable
client delivery
Required skills
Outbound sales, bespoke itinerary creation, client relationship management, FIT (Free Independent Travel) expertise, international air booking, complaint resolution, sales principles (qualifying, rapport building, closing), CRM platform proficiency, GDS (Amadeus) familiarity
Preferred skills
Knowledge of A&K destination portfolio, experience in fast-paced high-touch environments, Microsoft Office proficiency, time management
Responsibilities
Qualify, create, and present detailed bespoke itineraries; manage client relationships throughout the booking and on-ground experience; deliver exceptional customer service and resolve complaints; meet with guests and trade partners for consultations; participate in business development and trade show representation
Seniority
Mid-Senior, hands-on IC with sales focus