Client Success Manager
Core
Primary point of contact for healthcare clients, driving product adoption and patient enrollment in digital remote-care solutions.
Role type
Client Success Manager
Builds
Digital remote-care platforms for healthcare practices
Domain
Healthcare technology
Deliverable
client delivery
Required skills
relationship management, client onboarding, training delivery, product adoption, account management, reporting and analysis, troubleshooting, multi-account prioritization, digital platform proficiency
Preferred skills
insurance or claims review background, U.S. healthcare experience
Responsibilities
Serve as primary point of contact for assigned clients, lead client onboarding, deliver tailored training, drive product adoption and patient enrollment, manage long-term client accounts, prepare and interpret performance reports, troubleshoot client issues, travel to the United States as needed
Seniority
Mid-level, hands-on IC
