Werkstudent Kundenbetreuung (m/w/d)
Hybrid
Core
Support customers via phone and email regarding insurance and assistance services, primarily during evenings, weekends, and holidays.
Role type
Werkstudent (part-time student) customer service representative
Builds
Customer support interactions for an international assistance and insurance provider
Domain
Insurance and Assistance services
Deliverable
client delivery
Required skills
German (fluent), MS Office, customer service orientation, self-management
Preferred skills
None stated
Technologies
MS Office
Responsibilities
Handle customer inquiries via phone and email, document and process requests in internal systems, collaborate with internal teams and external partners, work evening/weekend/holiday shifts
Seniority
Student (Werkstudent)
