Customer Service Advisor (B2/C1 German language) - relocation to Riga, Latvia
Core
Handle customer queries via phone, email, and chat, providing timely resolutions and recording case details in contact center tools.
Role type
Customer Service Representative (B2/C1 German)
Builds
Customer support interactions for end users
Domain
Outsourced customer service
Deliverable
client delivery
Required skills
German (C1), English (B1+), case management, phone/email/chat communication, data entry, escalation procedures, KPI tracking
Preferred skills
computer proficiency, multitasking, shift work adaptability, written communication (50 wpm typing)
