Werkstudent Customer Support
Core
Assisting customers via email, chat, and phone to ensure an exceptional customer experience in the insurance sector.
Role type
Student Customer Support Specialist
Builds
Customer support operations for Insify's business insurance platform
Domain
Insurance / Customer Service
Deliverable
client delivery
Required skills
Customer support via multiple channels, process improvement, product feedback, independent work, accuracy
Preferred skills
Team collaboration, professional growth mindset
Technologies
Email, chat, phone
Responsibilities
Assist customers via email, chat, and phone; continuously improve customer experience; exceed customer expectations; contribute to product and process improvements from a customer perspective
Seniority
Student (Bachelor, pre-master, or master)
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