Minijob in der Kundenbetreuung (m/w/d)
Hybrid
Core
Support customers via phone and email regarding insurance and assistance services, primarily during evenings, weekends, and holidays.
Role type
Customer service representative (Minijob)
Builds
Customer support interactions for insurance and assistance services
Domain
Insurance / Customer Service
Deliverable
client delivery
Required skills
German (fluent), MS Office, telephone communication, email communication, documentation, teamwork, flexibility for evening/weekend shifts
Responsibilities
Handle customer inquiries via phone and email, process requests for insurance and assistance services, document incoming requests in systems, collaborate with internal departments and external partners, assist customers in challenging situations
