Customer Service Representative (Weekend Shift) - English + European Languages
Core
Support travelers during weekends by resolving urgent customer issues, travel disruptions, and escalations via phone, email, and chat.
Role type
Customer Service Representative (Weekend Shift)
Builds
Reliable customer support for travelers during weekend operations
Domain
Travel industry / Customer Support
Deliverable
client delivery
Required skills
Customer service experience, English fluency, European language proficiency, Escalation handling, CRM tools usage, Multitasking, Documentation
Preferred skills
Travel/hospitality/aviation industry experience, Zendesk experience, Problem-solving under pressure