Global Account Manager, UK
Core
Strategic account management for Linnworks' most important clients, driving revenue growth, retention, and long-term value through executive-level advisory and partnership.
Role type
Senior Global Account Manager (SaaS/Technology)
Builds
Strategic partnerships and growth plans for enterprise SaaS clients
Domain
SaaS / Supply Chain Management Software
Required skills
Strategic account management, revenue growth, retention, upsell, complex negotiations, cross-functional collaboration, CRM proficiency, forecasting, executive stakeholder influence
Preferred skills
SaaS/technology sales experience, enterprise account management, data-driven decision-making
Responsibilities
Own and manage relationships with key accounts at senior and executive level; achieve or exceed monthly, quarterly, and annual revenue targets; develop deep understanding of client strategic objectives and success metrics; drive retention, upsell, and expansion across the portfolio; lead complex, high-value negotiations and manage renewals; develop and execute strategic account plans and multi-year growth roadmaps; champion client voice internally and act as escalation point for critical issues; lead cross-functional collaboration with Product, Marketing, and Customer Success; forecast renewals and expansion opportunities; maintain rigorous CRM discipline and report on account health; monitor industry trends and competitive developments; shape account strategy and provide input into product and go-to-market direction.
Seniority
Senior, hands-on IC